Boost for hauliers’ Brexit preparation as multi-million-pound campaign launched

epa07267694 Lorries are seen driving into the Port of Dover during a test drive from Manston airport during a trial, called Operation Brock, of how roads will cope in case of a 'no-deal' Brexit in Kent, Britain, 07 January 2019. Hauliers fear a no-deal Brexit will create additional border checks, leading to queues of up to 29 miles. British government said it had to 'prepare for all eventualities', also a possibilty of no deal EPA-EFE/NEIL HALL EPA-EFE/NEIL HALL

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A multi-million-pound information campaign is being launched across the UK and Europe to ensure businesses and hauliers are prepared for the UK to leave the EU on 31 October 2019, Transport Secretary Grant Shapps announced this week.

The public awareness drive will make sure hauliers obtain everything they need from traders to get through border customs smoothly, reducing risk of delays at ports.

Read the handbook here: Transporting goods between the UK and EU in a no-deal Brexit: guidance for hauliers.

The campaign will include:

  • a billboard and media advertising campaign
  • the establishment of 150 pop-up centres across the 10 countries covering the nationalities that process the most UK-bound road freight
  • the distribution of millions of multi-language information handbooks and pocket guides


As part of the campaign an email will be sent to 70,000 UK operators, industry bodies and other interested parties detailing essential information for those driving to the EU after 31 October.

If the UK leaves the EU without a deal, hauliers will be required to go through customs checks when exporting goods to the EU from the UK. It is the responsibility of traders to apply and obtain the right paperwork for the goods hauliers are carrying.

The UK government will also be providing hauliers with a handbook and a pocket guide to clearly set out how they can prepare themselves, their vehicles and their goods so that they can continue to travel freely. The how-to guides will be available across the UK and the continent at pop-up facilities in service stations, truck stops and petrol stations.

Other initiatives in the information campaign include:

  • messages embedded into every booking confirmation email issued to hauliers by ferry operators, advising that anyone travelling from 31 October will require specific customs paperwork
  • tailored emails in relevant languages to influential trade bodies in countries across the EU covering border readiness and new traffic management requirements
  • industry liaison days to ensure EU businesses receive clear information


The announcement follows last week’s additional funding for Operation Brock – the contingency plan to tackle congestion in Kent in the event of any cross-Channel disruption.

The additional funds will be put towards a suite of measures, including standing up Manston airport as a lorry holding facility, the implementation of border readiness checks and increased resources to ensure drivers comply with Operation Brock.

The initiative launched is part of the UK’s wider Get Ready for Brexit campaign, announced earlier this month, that will outline the actions all members of the public and business owners need to take to prepare for 31 October.

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